Terms of service

Privacy Policy

At Royal Kludge, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you use our website and services.

1. Information We Collect

1.1 Personal Information

We may collect:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information

  • Account login credentials

1.2 Non-Personal Information

We may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Website usage and browsing activity

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Personalize and improve your shopping experience

  • Send newsletters and promotional communications (with your consent)

  • Analyze website performance and user behavior

  • Prevent fraud and maintain website security

3. Sharing Your Information

We do not sell, rent, or trade your personal information.

Your information may be shared only with:

Service Providers

Third-party partners who help us operate our business, including:

  • Payment processors

  • Shipping and logistics providers

  • IT and website support services

Legal Authorities

When required by law or necessary to:

  • Comply with legal obligations

  • Protect our rights, property, or safety

  • Prevent fraud or security threats

Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, customer information may be transferred as part of the transaction.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences

  • Improve website functionality

  • Analyze website traffic

  • Deliver personalized content and advertisements

You may disable cookies through your browser settings; however, certain website features may not function properly.

5. Data Security

We implement industry-standard security measures, including encryption and secure servers, to help protect your information. While we strive to safeguard your data, no method of internet transmission or electronic storage is completely secure.

6. Your Rights

You may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your personal information

  • Opt out of marketing communications

  • Request a copy of the data we hold about you

  • File a complaint with a relevant data protection authority

To exercise any of these rights, contact us at:

Email: official@royalkludge.in

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those external sites.

8. Advertising & Ad Targeting

We may display advertisements based on aggregated, anonymized, or non-identifiable data. Advertisers do not receive your personal information.

9. Control Over Your Data

Edit Account Information

You can update your personal information and preferences through your account settings.

Unsubscribe

You may unsubscribe from marketing emails at any time using the unsubscribe link included in our communications.

Delete Your Account

You may request account deletion through your account settings or by contacting us. Certain information may be retained where required by law or for legitimate business purposes.

10. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. For significant changes, we may also notify you through email or website announcements.

Questions or Concerns?

If you have any questions regarding this Privacy Policy, please contact us:

Email: official@royalkludge.in

Phone: +91 6290 337 892